Root Creek

Utility Services

Service Request Form
To view and pay your bill online, please access your account through a secure site by clicking to Online Bill Pay button below.  

Other convenient payment options:
  • Pay by Phone even when the office is closed.  Call 877-886-1691 to check your balance and/or make a secure payment anytime 24/7.
  • You can set it and forget it when you enroll in AutoPay.  Your bill will be paid automatically each billing cycle on the due date using your default payment method.
  • Schedule your payment for any future date you choose before the due date.
  • Enroll in Pay by Text to receive notifications and pay your bill via text message.
  • Go Paperless to receive an email notification when a bill is ready for you to view and pay.
The Root Creek Water District provides municipal water, wastewater, and storm drain utility services for the Riverstone development area.  The District completed a Rate Study and Financial Plan to fairly determine the costs and rates for each type of utility service.  In accordance with the Plan, rates were established via public process in November 2021. The District has adopted the following rates for 2022.
Municipal Water Rates*
Effective Date
Jan 1, 2022
Fixed Meter Charge ($/month)
1-inch or 1 1/2-inch
Metered Water Rates ($/ccf)
Tier 1: 1-10 hcf
Tier 2: greater than 10 hcf
Municipal Wastewater Rate
Effective Date
Jan 1, 2022
Monthly rate per equivalent dwelling unit
Municipal Storm Drain Rate
Effective Date
Jan 1, 2022
Monthly rate per dwelling unit
*Municipal water rates include two components: 1) a fixed monthly charge based on the size of the water meter, and 2) volume rates charged based on metered water use.  The volume rates apply to each cubic foot (ccf) of water used; one hundred cubic feet (hcf) equals 748 gallons.
Please learn more by clicking the links below:
2022 Fee Schedule
2020 Rates, Fees & Assessments Public Notice
2019 Rates, Fees, & Assessments Public Notice
Multi-Family Wastewater Connection Fees Data
Domestic Water Lead and Copper Sample Results January 2019
August 2018 Water Quality Results